In the uncertain world of the 21st Century, leading change is probably the greatest challenge which organisational leaders face.
Corporate strategy is being driven by a kaleidoscope of different global factors. New technologies are turning paradigms on their head before they are even fully established. Because of the compound effect of change, it is increasingly difficult to predict the future with any degree of certainty.
Organisational Leaders need to design and implement strategies which balance the needs of all key stakeholders employees, shareholders, customers, suppliers and increasingly the wider community and environment.
Most change initiatives fail, not because they are inherently poorly conceived but because they are not adequately planned, launched prematurely and fail to take account of the emotional needs of key stakeholders.
Even the word “ change “ can unleash a cocktail of different emotions. Rumours replace fact, people invent their own storyboards and organisations often lose many of their best people in the process. This is costly both in financial terms and in terms of organisational momentum.
Add to this the complexity of continual serial change leading to “ change fatigue “, and it is easy to see why organisations struggle to make change succeed.